In the abundance of safety, The Advenire’s associates are following the latest guidelines recommended by CDC and Local Heath Authorities. The procedures below will change according to local, state, and federal health guidelines:
- Record the temperature of ALL staff members at the beginning of their shift. Any associate temperatures above 100.4 degrees are sent home. Any staff members displaying symptoms are not allowed on the property. (CDC Guidelines)
- All hotel and restaurant associates are required to wear masks.
Valet Parking & Bell Service
Valet service is optional for our overnight guests. The fee is $18 for valet. Our valet attendants will adhere to the following:
- Sanitize steering wheels.
- Wear gloves upon request and change in between servicing guests.
- Wear face masks or face coverings.
- Bell staff will wear face coverings
- Bell carts are sanitized after each use
- We strongly recommend the use of Mobile Check-in – Contact-free experience, please visit https://mobile-app.marriott.com/en-us to learn how to check-in using your mobile phone, update arrival time, and receive a Mobile Key to your room.
- Hotel staff will disinfect each Bell Cart using CDC approved multi-surface cleaner and disinfectant after every use.
- The front desk is equipped with plexiglass shield protection.
- Guest room keys disinfected after each use
- In-Room Housekeeping service available only upon request. Fresh linen & amenities delivered to your guest room upon request.
- Robes and in-room glasses are sanitized and individually wrapped.
- Removal of all reading collateral in the room, available upon request.
- Cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.
- NEW – Marriott is rolling out enhanced technologies over the next few months, including electrostatic sprayers with hospital-grade disinfectants to sanitize surfaces and air throughout the hotel.
- The hotel has increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators, door handles, public bathrooms, and even room keys.
- Social distancing signage.
- Hand sanitizer stations added.
- Marriott International will require all guests to wear a face covering in its hotels effective July 27.
Food & Beverage
- Floor plans have been re-arranged to observe CDCs Social Distancing Guidelines.
- Single-use silverware and glassware are optional.
- Recycled, single-use menus
- Restaurant and bar staff are required to wear face coverings at all times and gloves when handling food or items that will have contact with food or beverages.
- Contact-free room service upon request
- Additional details regarding wood.ash.rye COVID-19 protocol implementation is available upon request please contact the restaurant directly for more information.
- Pool furniture sanitized between guest use.
- Social distancing signage
- Signage reminding guests of the importance of sanitizing equipment after every use.
- Sanitation has been increased during peak hours.
- Single-use cups are available at the water station.
- Social distancing signage.
Meetings & Events
- Floor plan reconfigured to observe social distancing.
- Touch-free check-in/out available for group attendees.
- Virtual tours, including video/facetime appointments, are now available.
- Writing materials (pen, paper pad) not pre-set available on request only
Marriott Brand Commitment to Clean
To tell our story on how Marriott is elevating cleanliness standards and changing hospitality norms, across its portfolio of hotels, they tapped a hospitality veteran, the son of our founder JW Marriott and someone who, like his father, has been known to conduct cleanliness inspections while touring hotels – the Executive Chairman, Bill Marriott.